Innovation

Our company and product has evolved through trying out new ideas, thinking creatively and continuously pushing to be better for our customers. This is something we value in everyone, and a significant part of anyone’s progression at the company. The mindset of innovation is so important to make sure that we continue to develop, ask questions and stay humble to take on feedback.

Self-Improvement

The ability to pilot means that you are also to accept when something you tried didn’t work. Acceptance of failure and the ability to understand why something didn’t work and then learn from it is key to progressing at Capital on Tap. This self-reflection will aid your ability to improve and question what you can do to keep getting better.

Continue to seek feedback and use resources around you to support your self-improvement. This could be support from your team mates, involvement in company wide initiatives or making the most of your learning budget.

Customer Focus

Innovation needs to be accompanied with a strong understanding of your customer. Creativity without fully understanding what problem you’re trying to solve for your customer will not produce the expected results. Always bring your ideas back to the customer and ensure that you are gathering their feedback when testing out something new.